Hospitality

Since 1983, when Holiday Inn and Marriott introduced theirs, both major chain and independent hotels alike have seen the value of implementing loyalty programs. Meant to entice guests to stay at [...]

Over the past several decades, hoteliers have turned their focus to the importance of sustainability in the hospitality industry as it relates to hotel development and operations, including the [...]

Let’s face it: what guests want in a hotel depends largely on their purpose for traveling. A mommy planning a family vacation will consider a pool, kids’ club and chicken fingers on [...]

It’s always exhilarating to go to an industry conference, isn’t it? For me, attending the Skift Global Forum last week was a refreshing way to connect with other hotel and travel [...]