Mobile

Technology is taking the word “smart” to a whole new level. This is especially true for hotels—which is a good thing for both guests and hoteliers. The days of plastic room keys and having to [...]

Ok, put down your phone for a moment and let’s talk about marketing to mobile users. Well, if you’re reading this on your phone, don’t put it down—keep on reading! It’s easy to fall into the trap [...]

Need to Meet Changing Customer Needs Customer expectations are constantly evolving as they encounter newer and more novel services in their day-to-day life. The hotel industry has not yet fully [...]