March 2015 | Dana Communications

Meetings Technology & Expectations

Lynn Kaniper | MICE | March 19, 2015May 28, 2020

Consumer expectations are constantly evolving as they encounter newer and more novel technology services in their day-to-day life. For example, hotel guests now expect there to be free Wi-Fi in their room, rather than it being an added-on service. In particular, mobile devices have become an indispensable part of an individual’s life. From shopping to […]

Stop Treating Your Guests Like One-Hit Wonders and Start the Email Conversation!

Lynn Kaniper | | March 5, 2015November 12, 2018

When it comes to hospitality email marketing, we often treat email with a “one size fits all” approach. Come up with a snazzy message and offer, throw some links in there, and blast it out to the entire database in the hope that someone will click on it. That’s great if you’re into the load […]