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Generations are often shaped by major events, ranging from the Silent Generation’s experience during the Great Depression to Millennials and 9/11. And the current global pandemic is no different. [...]

Hospitality has always been about face-to-face connections and brand touchpoints. But the recent health crisis has forced the industry to rethink how they interact with customers on-property. [...]

COVID-19 has caused an unprecedented shift in industries all over the world—and one of the hardest hit is travel and hospitality. With travel bans, flight cancellations, property closures and [...]

People’s lives have become increasingly hectic and stressful, and we often find ourselves dependent on technology. And while wellness travel has been on the rise in recent years, it’s now more [...]